Aufgrund von Abwesenheiten verzögert sich der Versand unserer Produkte bei Bestellungen ab dem 06. Februar 2024 bis einschließlich zum 01. März 2024. Der voraussichtliche Liefertermin kann hierbei um bis zu 4 Wochen nach dem angegebenen voraussichtlichen Liefertermin liegen. Wir bitten um Euer Verständnis und stehen Euch für Rückfragen gerne zur Verfügung.

Cancellation policy and cancellation form

Consumers are entitled to a right of withdrawal under the following conditions, where the consumer is any natural person who belongs to a legal transaction for purposes that can be attributed mostly neither commercial nor its independent professional activity:

A. Cancellation

Cancellation

You have the right of cancellation within the first 14 days without any reason.

The cancellation period is 14 days from the time the products were purchased or a third person has purchased.

In order to cancel the order, you must (for example: mail, fax or e-mail) send the cancellation decision. You can use the cancellation form but is not required. (econcess GmbH, Münchner Straße 18, 85774 Unterföhring, Tel.: +49 89/39298935, Fax: +49 89/39298954, email: info@econcess.de).

The cancellation period varies from time when the cancellation request is sent before the last day of cancellation.

Effects of Termination

In the case of cancellation, we pay back all expenses, including costs of acquisition (except for costs arising from the fact that you've chosen a different way than we offer). Redemption takes place within 14 days after receiving notice of cancellation. We can refuse the return until we have received products back or it has been proven the return of products.

You must return the products immediately, within cancellation period (14 days). It must be delivered within 14 days.

The cost of returning the product belongs to the customer.

You should not pay the declining value of the products if this is due to natural causes.

Exclusion of cancellation rights

The right to cancel does not apply to consumers who do not belong to a Member State of the EU at the time of concluding the contract.

Basic information

 

  1. Send back to us the products if they are in poor condition with the original package. Use a protective outer packaging. If you do not have the original packaging, use a packaging which is resistant during transport.
  2. Send the products back to us.
  3. Keep in mind that steps 1-2 are not required for cancellation.

 

B. Cancellation form

If you wish to cancel your order, Please fill out the form and send it to us.

econcess GmbH
Münchner Straße 18
85774 Unterföhring
Germany
Fax: +49 89/39298954
E-Mail: info@econcess.de

I hereby declare / notify (*) cancel my / our (*) order placed by the following product (*) / and the following services.

_______________________________________________________

_______________________________________________________

 

Date of order (*) ____________ / arrival (*) __________________

 

________________________________________________________
Name / consumer (s):

________________________________________________________
Address / consumer (s):

________________________________________________________
Consumer's signature (paper version only) :

_________________________ 
Date:

(*)Not important

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